They already fixed my furnace and the air conditioner, the refrigerator and they also repaired my dish washer. width: 50px; Description of Work Any time anything has gone wrong with an appliance they have sent out a service technician. THERE ARE NO WARRANTIES THAT EXTEND BEYOND THE DESCRIPTION OF THE SERVICE TO BE PROVIDED UNDER THIS AGREEMENT. Email Us This plan used to be named Saver Choice Max. Description of Work We have a monthly maintenance plan that I have had for a long time. Honest Appliance Service & Repair is open Mon, Tue, Wed, Thu, Fri, Sat. Give us a call at 1-800-230-1397. Is your company interested in supporting a reliable energy source for customers? Please contact: All equipment must meet manufacturers installation specifications, all applicable codes and be reasonably clean and safely accessible at the time service is performed. It went great! I have been waiting on hold for 45 minutes. Even though there are many demands from owning this business these past 14 years, I am very thankful for this profession, the people I have gotten to meet along the way and the individuals I have been privileged to work with. We're sorry for any inconvenience and ask that you try again later today. Caps Lock is on. Bill Payment and Electronic Bill Payments He said could have cracked heat exchanger. Gust said Consumers offers a variety of service plans such as for furnace care or laundry care, ranging from $10.99 a month up to $27.99 a month, depending on the appliances that are. Put the machine through a cycle and listened when I told him this only started after washing a pillow that opened up. Help us to reduce your carbon footprint and reclaim our natural resources. (M-F, 7 a.m. - 6 p.m. & Sat, 8 a.m. - 2 p.m.). It's covered under the insurance. If an appliance problem occurs, our hotline is available 24x7x365. We are currently being billed an extra $40.99 a month for this plan. All equipment covered by this contract must be in good operating condition, fully functional and free of pre-existing conditions at the time you enroll in the program. THIS COMPANY WAS VERY EFFICIENT AND PROFESSIONAL. Thats why were embarking on an ambitious goal to deliver 100% clean, carbon-free and affordable electricity to our customers by 2050. (We DO offer FREE estimates on new ac units, furnaces, and boiler systems) Read More. Expect unbeatable quality and complete satisfaction, and a technician you can trust. Templin Heating & Cooling LLC, is a Michigan Heating, Cooling, Service, Water heater, Replacement and maintenance Company located in Metropolitan Detroit. We're currently experiencing system issues which may result in website slowness. Had to go to yellow pages to get someone to fix furnace.It was fixed following morning. We're currently experiencing login issues which may result in technical difficulties. Would not recommend Consumers Energy appliance plan. Wonderful. *Appliance Service Plan is not regulated by the Michigan Public Service Commission. . You have to wade through a complex phone tree that gives you no upfront direction as to how to reach a customer service human being. Our current plans, shown below, now have on-peak hours of 4pm-7pm weekdays. If Consumers Energy terminates its Appliance Service Plans you will receive a pro-rata refund of any pre-paid amounts. It's covered under the insurance. Honest Appliance Service & Repair has 5 stars. 2020 Integrated Resource Plan / September 15, 2020 Once reviewed, our team will contact you. Track your history, and understand how you use energy, Your price: $129 $Free with Smart Thermostat Program Enrollment! Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. With nearly 1.3 million customers across the state, we know how important it is to look at the big picture for today and tomorrow. Electric Customer Choice/Retail Open Access Give us a call at 1-800-230-1397. On November 1, 2019, IFM Investors Pty Ltd (IFM) and Buckeye Partners, L.P. (Buckeye) announced the completion of the acquisition of Buckeye by entities affiliated with IFM and the subsequent delisting of the limited partnership units of Buckeye from the New York Stock Exchange. The repairman showed up, diagnosed the problem very quickly, then returned the next day to install a new pump. 2020 Integrated Resource Plan / June 26, 2020 Join us. *Appliance Service Plan is not regulated by the Michigan Public Service Commission. Templin Heating & Cooling, LLC employs only the best technicians for air conditioner and furnace repairs as well as all air conditioner and furnace replacements, water heater installation and boiler replacements. For me the meaning is simple; it involves providing a healthy, safe, comfortable and efficient living environment for you and your family. He was thorough, professional and friendly. We had to pay an outside service representative with another company to come in. ComplaintsBoard.com is a leading complaint resolution website on the Internet. I could not believe they tried that scam and then left it leaking. Last week my furnace went out the heat exchanger cracked I contacted . We received a form in the mail to sign and return indicating our acceptance of the plan. Call 800-736-4147 THEY GOT THE JOB DONE QUICKLY. THEY GOT THE WORK DONE RIGHT AND THEY DID A GOOD JOB. .wp-template-story-no-image h4 { With an online account, you can enjoy these benefits from any device: Manage your account anywhere, anytime; Easily view and pay your bill; Choose service outage or payment alerts Would you like this menu to appear on your next visit? They subcontract with a reputable appliance dealer in the area. This financial information is confidential and may be viewed via a secure Intralinks Exchange. No services will be performed in areas where hazardous materials, conditions or situations exist until the hazards have been eliminated by customer at customers expense. There's currently 4 outstanding HVAC specialists working for us. To view a PDF of the Property Restoration Map click here. Consumers Energy 124 complaints 23 resolved 101 unresolved File a complaint to Consumers Energy Consumers Energy contacts (added by reviewer) Phone number +1 800 477 5050 Address 4000 Clay Ave. SW, Michigan United States Website www.consumersenergy.com Category Utility Services View full information Most discussed complaints 1 ADVERTISIMENT Phone number +1 800 477 5050. Our General Information, Business and Landlord Specialists are here to help. I asked if Consumer Energy had established time limit for the response time of their vendors. The contract does not cover labor and materials for repair or replacement of these parts: Appliance Cash Allowance: If Consumers Energy or its agents determines the cost of the repair for a covered appliance exceeds the value of the appliance, the appliance is not repairable or that functional parts are no longer available then Consumers Energy will provide a cash allowance in accordance with the Cash Allowance Schedule below. Upon giving them my social security number they said that they were not sure that I was who I said I was. EXCEPT FOR WARRANTIES AND REPRESENTATIONS SPECIFICALLY AGREED TO UNDER THESE TERMS AND CONDITIONS, CONSUMERS ENERGY HEREBY DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ALL WARRANTIES OF MERCHANTABILITY OR FITNESS FOR PURPOSE. For the best performance on this website and others, please upgrade THEY HIRE PEOPLE THAT KNOW WHAT THEY ARE DOING. they send a 3rd party out here. Time-of-Use 4pm-7pm Weekdays with Demand Charge. Furnace and Central Air Conditioner wireless thermostats will be replaced with a similar wireless thermostat, such wireless thermostat shall be at the discretion of Consumers Energy. Share your photos and videos with others to prove the truth of your words. I need this "Appliance Plan" removed from my account and to be credited for its past charges. When I called Consumers to complain they told me I could have called for a second opinion. With 24/7 access to representatives to schedule service calls - and priority scheduling for heating and cooling emergencies - we'll send an experienced local technician right to your door. No, Consumers Energy Appliance Service Plan does not offer free project estimates. Get the peace of mind that comes with knowing that all your appliances are protected. Get deep discounts on smart thermostats, LED lighting and more. Scammers try to trick you into giving them your personal information. Since I've been a customer of consumers energy I have paid an additional $49.99 every month for the appliance service plan. The Gold Plan may be subject to an enrollment period as determined by Consumers Energy. Minutes, RPAC session held October 26, 2022 He was very professional, and since the repair was covered by the plan, it cost me nothing. 4200 Westheimer Road, Suite 975, Houston, Texas 77027, For calls originating from the Continental U.S. or Puerto Rico 1-877-774-9673, For calls originating from the Bahamas 1-800-501-6379, For calls originating from St. Lucia 1-704-526-1180, For talent acquisition/recruiting related questions, email [emailprotected], For verifications of employment, please visit www.theworknumber.com, Select Im a Verifier & Provide our Employer Code: 28929, Call 1-800-331-4115 and follow our Emergency Procedures. For customers who were on a time-of-use plan or time-of-use with demand charge plan as of May 1, 2022, the change of on-peak hours is complete. Our innovative Solar Gardens program makes it easier than ever for you to subscribe to Michigan-made solar energy. Appliance Service Plan does not affect your regulated utility service. For the best performance on this website and others, please upgrade You may terminate coverage by giving notice to us at any time prior to the effective date of the increase. Click the Espaol link on any page to view the page in Spanish. If youre at home and using energy during the weekday, the Standard plan typically offers the best daytime energy rate. We called in with multiple waits. You should still monitor your energy use: if you use more than 600 kWh in a summer month your rate for the period will increase. Hi this is Linda honest Appliance 602-814-6500 on this we will not be able to help you on that and I'm not too sure who you can call. Recommended for the Flexible, Frugal Family: a Peak Power Savers Plan. The installment price quoted is a monthly rate paid for 12 consecutive months. Copyright 2023 APS. Notice of any price increase will be given to you at least 30 days prior to implementation. Additional conditions of service include: Consumers Energy will repair or replace completely exposed interior gas piping. click here. HVAC is a term in the construction industry that is not as understandable as some might think. your browser. The bill came for the next cycle at 65% higher than the bill estimator. M-F, 8 a.m. - 4 p.m. We'll send a local, professional technician to your home to fix your appliance. M-F, 8 a.m. - 6 p.m. We did not sign or return it. Please note: not all pages are available in Spanish at this time. CONSUMERS ENERGY AND ITS AFFILIATES ARE NOT THE MANUFACTURER OF THE GAS PIPING OR CONNECTORS AND THEREFORE THIS CONTRACT IS NOT A your browser. We're sorry for any inconvenience and ask that you try again later today. The $600 is what the other furnace technician should have charged me but he gave me a discount, and yet I still have to pay Consumers Appliance Plan a monthly fee. We are passionate about the quality and expertise of our work every day and feel that our services are invaluable. Email Us After multiple service technicians and visits they were unable to fix our furnace. With that being said, this industry has allowed me the opportunity to have a positive influence in people's lives which provides a great deal of satisfaction. Download 2021 Integrated Resource Plan Stakeholder Update what a bunch of crap needed a death cert and paper that said I was executor of mom give me a break never will I sign up for this again. Repairman showed up, diagnosed the problem very quickly, then returned next... To fix your Appliance affordable electricity to our customers by 2050 might think furnace went out heat. A monthly rate paid for 12 consecutive months every day and feel that our services are.. 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