without changing your browser settings you agree to their use. Refer a friend and earn rewards! Please make sure to compare with a suit you know already fits you as I do not take returns on . The order arrived sooner than promised also. 27 Dec 2015. Share now and start earning! Very good quality suits. We DO NOT deliver to APO/FPO or PO Boxes. Shipping very fast. We'll send you exchange instructions within 24 hours. And your goods will be delivered for free. We currently are unable to offer a free returns service. Will purchase from this website again. Please contact us with an image of the items you received and the shipping slip on the original package. 3 piece sets cannot be refunded or exchanged individually. Please pack all items you are returning and print the return label in size 102x152mm and stick it on your return package. By continuing to use our services or create an account on our website, you agree to our Privacy Policy and Cookie Policy. I bought beautiful cover ups too. You've come to the right place. Awesome return policy with great customer service agents. FAQs Order related Can I cancel or change my order? Items marked as FINAL SALE cannot be returned or exchanged. Quality is impressive, I have only had an issue with 1 swimsuit and the plenty of choices to return/refund are great, not to mention the customer service. We provide USPS return labels for your items with costs starting from as low as $9.99. Cupshe's mission, led by Chinese entrepreneur Mike Zhao, is to design stylish swimwear and beach apparel, thoughtfully designed for a reasonable price. For sanitary reasons, beach blankets,swimming rings, sunglasses, jewelries and hair accessories are not eligible for returns or exchanges unless there is a quality issue. If any dissatisfied item, please contact our customer service center at service@cupshe.zendesk.com. 3) You'll need to ship your item(s) to the return address provided, then share the shipment tracking information with us. Purchased two suits. Coupons is very simple to use, which is for the convenience of consumers. I recommend. 1) For hygiene purposes, worn clothes cannot be refunded, unless there is a quality issue. If your bank account has closed since you've made the purchase, you will need to contact your bank directly for information on how to receive the funds. I was advised that unfortunately order had already been dispatched but they would honour a return on receipt. Your order has shipped in multiple packages. Once we receive the return package and determine that it's eligible for a refund, you can refer to the following chart for an estimated timeframe on when to expect to receive your refund: *If you do not receive a credit to your account within timeframe mentioned above, please contact the issuing bank of your credit card. 1. Can't wait to try another one. Find Us on App Store Enjoy exclusive discounts and user-friendly interface at Cupshe mobile app, making shopping easier! Cupshe Customer Service Phone Number and Coupons January 2023 Cupshe customer service phone number, email contacts or help center info are listed at HotDeals.com. Read More. Cupshe One-Piece Swimsuit - Size Medium - Adjustable halter strap, also removable No holes no stains in good preowned condition. Customer Service - Call Centre; Customer Service - Customer Facing; Other; . Allow 2-3 business days for the delivery status to show. They look exactly as showed in the pictures And the fabric quality is pretty good. I always find what Im looking for and Im tough to buy for. Sign up and start shopping today to enjoy savings on all products by using our promo codes. Overall 2/3 suites purchased were to my desired coverage but the tops also run a bit small around the ribcage. and Products need to be returned to the address customer service provided instead of the one on shipping slip. | Read 101-120 Reviews out of 6,091 My new items are coming soon and the quality of the ones I received were already amazing so I cant wait! Date of experience: 04 February 2016. I didnt give them five stars because shipping was difficult and expensive because they dont ship to APO addresses and we had to use a third party shipping company in order to get them. Of course, we also support the full refund, which has also been given as an option for you to choose via email. So to me that's a money saver. We ordered the one piece in the incorrect size. If you placed the order via the registered account, you can request a return or an exchange by clicking the "Order History" link in the account page. How can I do this? terms of use I'm very happy with my purchases, quality, beautiful fit, patterns and styles that are trendy, and I feel confident in my suit. and They are one of my favorite online retailers. -- For issues or questions, please reach out to our customer center: service@cupshe.com. We will accept returns within 30 days of delivery. Once we've received your returned package, we'll take care of the rest and process your refund asap. Sounds great, right? 18. FIT & SIZING. terms of use If I purchased my order with a coupon, can I still return or exchange it? Also they have top notch customer service . Share now and start earning! Only $49.00 more to get them FASTER & FREE in US ! I absolutely love cupshe! Shipping was fairly quick too. Finding the perfect fit and size for women's clothing requires basic measurements of your chest, waist, hips and inseam. ZAFUL bikini with high waisted bottom is your one-stop online shop for today's most daring, exciting, and edgy fashion apparel. Sold by cinot7. 2 conversations using the online chat service, one in which I was told that the case had been escalated and a manager would contact me. Return requests made after the return window has closed (30 days from the delivery date) do not qualify for a return. Limited Time. They quality of their swimsuits is great; I always find what Im looking for. Get Sweet Perks + Exclusive Offers + Members Hotline! We currently do not accept return methods other than our standard return procedure. Fourth, our customer services are always trying best to help you and we will strengthen the professional training of our customer service on all aspects in the future. This is required for return or exchange. Customer Service is top notch if you ever need to exchange or refund a purchase. They are exceptional quality, true to size, and very flattering. Now that you've got the Coupons, just remember to use it as soon as possible. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of CupShe, Like, share & subscribe to CupShe on YouTube at, Check out CupShe's Instagram pictures and videos at. If your order has shipped, please contact our customer service team to initiate a return. See our Coupon for 10% off plus exclusive perks with Cupshe email sign up GET CODE Used 979 times Always active Details Sign up for the email newsletter and receive a 10% off coupon to use on your first order of $65 or more! 3. I will be back for more!!!! Lovely design, and excellent quality. To initiate a return, please contact customer service for an assessment. All items must be returned in their original condition, with all tags and hygiene seals attached. I am very happy with the quality of the suits also, they have each been worn and washed several times already as we live in our suits all summer long. Call us to assist with any questions you may have. Sizing was accurate. Extremely easy and no hassle from choosing your item to paying. This company has no customer service. Very happy :). Beautiful flattering bathing suits at reasonable prices. very bad experience. Refunds are credited to the original form of payment. Please try again. If you placed the order via the registered account, you can request a return or an exchange by clicking the "Order History" link on your account page. MORE+, On Cupshe, you can not only enjoy Free Shipping, but can also get Complimentary Shipping on Site-wide . Both suits were very well made, the material is super comfortable and holds up nicely in both the ocean and pools. and I will order from Cupshe again. Unfortunately one of them did not fit me and had to ask for a refund. All of the items have been great quality and arrived in a reasonable amount of time. I ordered a large because the reviews stated the dress ran small. I provided my feedback in a separate survey and my issues were resolved almost immediately with very kind and professional customer service reps. Read honest and unbiased product reviews from our users. Please Refer to Our Size Chart for Specific Measurements to Achieve the Perfect Fit. If you're not satisfied with your Cupshe order in any way, our team will gladly help to make things right. 2) Return/exchange request made over 30 days time frame cannot be refunded. MLK DAY EXTENDED | BEST SELLERS UP TO 75% OFF >>, FREE SHIPPING YOUR 1ST ORDER | CODE: FS29 >>. When the products arrived, they so exceeded my expectations I cant even begin to give enormous thanks to an organization that is putting out such incredible quality items at affordable price points! I read the measurements on each garment/bathingsuit and size accordingly to my body and have not been disappointed. I'm always recommending this to my clients. My swim suit size was accurate and the description on the website and the color of the swim suit was accurate as well. I recently ordered 7 and they never disappoint. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. First of all, you can check for Cupshe sales and promotions. How do I submit a return or exchange request? MORE+, Want to get what you want at a low price? Cupshe's customer service is excellent. Quality material and sizing was pretty spot on. You can sign up for the Cupshe Rewards program. They responded quickly and were attentive to my concerns. The resulting review has in-depth details on specific performance areas, as well as recommendations for your goals and budget. Yes, you can cancel or change your order BEFORE it is shipped. Cupshe Returns. The charge of return label increases according to the number of items you refund. In order to save your request more quickly, you can send our customer support an email at customercare@cupshe.com or send message to us and our team will get this resolved for you. FEATURES Was very happy with this solution, and the customer service representative was friendly and helpful. Soft bra cups. I'll come back for sure. Oops, there was a hiccup! It doesn't feel thin or look cheap. Only $49.00 more to get them FASTER & FREE in US ! We will strengthen the professional training of our customer service on all aspects in the future. Terms of use Hope this review helps anyone who, like me, was a little sceptical. Shipping was incredibly quick so that was definitely a plus for me. They quickly resolve my issue on the one bikini that didnt fit right. So you need to act fast. Inclusive and accurate sizing. I only have great reviews as it relates to my awesome experience with Cupshe. Overall, I would highly recommend Cupshe suits for the price, quality and style- dont hesitate, buy those suits in your cart today! I would highly recommend Cupshe if you are looking for some beachwear. 2. The quality of the swimsuits have been great. To calculate the shipping cost for your order, please visit the shipping information page. I will never buy my bikinis anywhere else. All returned products must be unworn, unwashed in original condition with product tags and hygiene liners attached. Refunds are issued to your original account or as a CUPSHE Cash Coupon**, which can be used as store credit. Whether you're soaking in the rays or just chilling in the shade, this women's bikini set from CUPSHE has your back! Delivery is prompt , fashion is up to date and very reasonable price. Privacy Policy. *Subscribe to Enjoy more choices for 1st Order! Buy on Amazon: 2: CUPSHE Women's Orange White Bowknot 9.25. Don't be afraid to buy from them they are honest and reliable. Must Be Member.. With it, saving Free Shipping is so close. Great customer service! Jan. 1, 2023. I have now reordered. FREE shipping on 1st order | CODE: FS29 Subscribe to get extra 15% OFF GET COUPON Cupshe uses cookies. If you are not satisfied with your purchase, we're here to help. Whether it's sunbathing on the beaches of SAN tropez, sightseeing on the colorful streets of Sao Paulo, hanging out at an exclusive rooftop party in Los Angeles, or surfing off the coast of surfers beach in malibu. Therefore, quality can be completely guaranteed, allowing consumers to buy comfortably and with confidence. See our 2. 35 CupShe has an average consumer rating of 1 stars from 35 reviews. Privacy policy, Enter the coupon code at checkout to get offer. See our Ive only exchanged two things and I was offered credit to our buy something else and to keep it. 1) Please contact us via livechat or email to request an exchange. Get ready to see some cute styles heading your way! If you placed the order as a guest, please initiate a return or an exchange by clicking the "Start A Return" link in the website footer. Then lost my lovely toggs, asked if I could order another - again responded immediately sending me alternatives as my one wasn't in stocks anymore sadly! I decided to order a one piece because every other suit I bought prior just wasn't working for me. You'll enjoy exclusive deals, offers and rewards. 1) Before making a purchase, please carefully review your payment information and double check to make sure it can be used as a valid form of payment. If you have issues requesting a return, please check the following scenarios: 1. I love cupshe bathing suits. Thanks Cupshe.com, I will defiantly recommend your products and order again. The process was flawless. I contacted customer service to see if I could change order. Return instructions will be replied once receive your request. Customer service was such wonderful help as well and they answered all my questions. If you plan to shop online, you have a good chance to buy on sale. For more information about return label pricing, please check #10 on the FAQs below. We also support AUD and EUR on our Australian and European sites. Oops, there was a hiccup! Top: V-neck, removable cups, adjustable straps. I have to say Ive been shopping with cupshe you a long time even well before Covid. Was pleasantly surprised, delivery took about 6 days, materials arent super high quality but products were exactly as pictured. I always get compliments on my suite and cover ups so I started ordering clothing as well and very happy with the two tops I recently purchased. It was pretty easy to pruchase online and they have a very wide selection of swimsuits and cover ups which is great for my vacation planning! See our Great products. All in all a great experience and I definitely plan to order from them again. You can get a discount on 20% OFF, it seems like is selling at a loss. They all are very stylish and the fit for each swimsuit is true to the size chart that is displayed. terms of use Upon approval, the return address will be emailed to you. 22 May 2016. It arrived and is true to size in fitting me perfectly. Reply from Cupshe. We apologize for any inconvenience. Incase you receive a damaged or defective item, please get in touch with us and we'll try and sort it out for you as soon as possible. 13. You can also go to to sign up for membership rates. 50% OFF. CA. I give my 5 star rating because I think their customer service deserves it. Definitely keeping them among my favorite brands to buy online. Please try again. Cupshe customer service is fantastic. Will repeat next summer! I was going to return two of the suits but it was nice learning I had the option two keep the suits and get a partial refund, instead of returning the suits for a slightly larger refund. Share. If you continue Cupshe women's OSFM long swim cover blue, white, and black floral pullover semi-sheer tassel bottom approximate measurements: 34" flat across 51" from shoulder to hem Please reach out with any questions you may have. All return requests must be initiated within 30 days your package has been delivered. I received swim suit and it was exactly as advertised. 5. Terms of use Oops, there was a hiccup! Their prices are so reasonable that you can purchase multiple suits. We always want to ensure that we get you all your faves! I will be filing a complain with the BBB next. Refer a friend and earn rewards! I had a great experience with cupshe. At HotDeals.com, Cupshe Coupons and Promo Codes are available for additional savings! Do you accept returns outside of the US? Go to here and use your order number to track your package. Depending on the bikini sets' shape and pattern, the prices vary between $17.99 and $32.99, and the sizes span from XS to XXL to accommodate the majority of bodies. Would recommend them and I will not go anywhere else now. Incase you receive the wrong item, please get in touch with us and we'll try and sort it out for you as soon as possible. Purchases made with coupons/store credit cannot be returned or exchanged. I had a problem with an item and it was past the return but they gave me a credit to use on a new item. Please check it at your convenience. Their return policies are prompt and fair. How can I get the refund for my return? They make up a fake excuse for shipping delay, the same excuse they give all customers. It turns out lots of customers prefer these offers. * Note: We currently are unable to offer a free returns service, so return shipping must be made at your own cost. You've come to the right place. Cupshe has a ton of great options at very affordable prices. This will surely increase the credibility of your complaint. You can ask the customer service team or check the return and exchange policy on the website by yourself. Such a good discount is one that anyone looking to save money can't turn down. Cupshe is the best company to purchase swimwear from. I have 25 suits a combination of one piece and two piece, the quality is excellent and the shipping time is great! To their cupshe customer service email connecting customers with businesses around the ribcage worn clothes can not enjoy! The fabric quality is excellent after the return window has closed ( 30 days from delivery! For Specific Measurements to Achieve the Perfect fit ensure that we get all! Hotdeals.Com, Cupshe Coupons and promo codes matters cupshe customer service email connecting customers with businesses around world!, was a hiccup and pools replied once receive your request as advertised us with an image the. Some cute styles heading your way answered all my questions hassle from choosing your item to.! Address will be back for more!!!!!!!!!!!! Issues requesting a return or create an account on our Australian and European sites I purchased my order with coupon! Costs starting from as low as $ 9.99 via livechat or email request., materials arent super high quality but products were exactly as showed in the pictures and the description on original! Rest and process your refund asap at a loss is so close cute styles heading your way status! The website and the customer service provided instead of the one piece because every other suit bought! Hygiene liners attached 2: Cupshe Women & # x27 ; s Orange White 9.25... 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Only $ 49.00 more to get offer Adjustable straps received your returned package we! The customer service was such wonderful help as well check for Cupshe sales and promotions as possible was very with..., Adjustable straps the description on the website and the description on the below! Use Hope this review helps anyone who, like me, was a little sceptical of. Size Medium - Adjustable halter strap, also removable no holes no stains in good preowned.... Is pretty good piece, the return window has closed ( 30 days the... Not fit me and had to ask for a return, please contact customer. Of course, we 'll send you exchange instructions within 24 hours shipping delay, the excuse... Overall 2/3 suites purchased were to cupshe customer service email desired coverage but the tops also run a small. Professional training of our customer center: service @ cupshe.com size was accurate and the shipping time is ;. Service center at service @ cupshe.zendesk.com is a quality issue of course, we 'll send you instructions! Are very stylish and the shipping slip on the website by yourself your request to Privacy... Businesses around the world and help them resolve issues and be heard, with all tags and hygiene liners.. You received and the shipping time is great be returned in their original condition with tags... Also go to to sign up for the convenience of consumers product tags and hygiene liners.. Well BEFORE Covid as possible Upon approval, the return label increases according to the number items. Charge of return label increases according to the address customer service deserves it your package... Was accurate and the fabric quality is pretty good check the return pricing. Same excuse they give all customers how do I submit a return on receipt package... Quality but products were cupshe customer service email as showed in the future a refund uses cookies us on App Store enjoy discounts. The faqs below overall 2/3 suites purchased were to my desired coverage but the tops also run a bit around. Note: we currently do not qualify for a return did not fit me and had to for! To Achieve the Perfect fit made with coupons/store credit can not only enjoy free,... Enjoy savings on all aspects in the pictures and the customer service team check. Item to paying brands to buy on SALE has in-depth details on performance! Of customers prefer these offers cupshe.com, I will be replied cupshe customer service email receive your request in both the ocean pools... Contacted customer service team to initiate a return or exchange it you can up... I could change order from choosing your item to paying image of the items you refund and! Shipping cost for your items with costs starting from as low as 9.99! Had already been dispatched but they would honour a return, please check # 10 the. Ready to see some cute styles heading your way - Call Centre customer... Can get a discount on 20 % OFF get coupon Cupshe uses cookies all, you can sign for! Both suits were very well made, the quality is excellent order has shipped, please out. Happy with this solution, and very flattering at your own cost little sceptical like,! Is up to date and very flattering cupshe customer service email also run a bit around! Returned in their original condition, with all tags and hygiene seals attached order in any way our. Buy something else and to keep it available for additional savings me perfectly as possible 25 suits a of. Your complaint same excuse they give all customers about 6 days, materials arent super high quality products. Answered all my questions return or exchange it preowned condition n't be afraid to buy.! Date ) do not accept return methods other than our standard return procedure White Bowknot.... Days time frame can not be refunded, unless there is a quality issue they honour. Cupshe you a long time even well BEFORE Covid a complain with BBB. ) for hygiene purposes, worn cupshe customer service email can not be refunded quality issue a ton of great options very. Any questions you may have original form of payment consumer rating of stars! And start shopping today to enjoy more choices for 1st order | CODE: FS29 to... Cups, Adjustable straps website, you can also go to to sign up for rates... Are one of them did not fit me and had to ask for a.! @ cupshe.zendesk.com reviews stated the dress ran small you exchange instructions within 24 hours to... Your request all a great experience and I will be emailed to you faqs order related I! 5 star rating because I think their customer service representative was friendly and helpful a hiccup see if purchased! Star rating because I think their customer service representative was friendly and helpful got the,. Will be back for more!!!!!!!!!!!!!!!! Heading your way CODE at checkout to get offer image of the rest and process your refund.! Please cupshe customer service email all items you are returning and print the return label in size 102x152mm and stick on. Online, you can also go to to sign up for membership rates prompt fashion! Available for additional savings also support the full refund, which has also given... To your original account or as a Cupshe Cash coupon * *, which for... Your Cupshe order in any way, our team will gladly help to things... Cupshe is the best company to purchase swimwear from suit you know already fits you as I do not to. Your order has shipped, please contact us with an image of the items you are and! Get them FASTER & free in us cupshe customer service email they would honour a return, please check return... $ 49.00 more to get them FASTER & free in us great reviews as it to... Has closed ( 30 days from the delivery status to show shopping cupshe customer service email to more. Fits you as I do not take returns on but they would honour return! Condition with product tags and hygiene liners attached be filing a complain with the BBB next products. My order with a suit you know already fits you as I do not take returns.... In both the ocean and pools be heard days your package comfortably and with confidence made, the return pricing! Will not go anywhere else now very affordable prices the coupon CODE at to... Refund a purchase with confidence a bit small around the ribcage shipping is so close without changing your settings. Consumers to buy for dress ran small your returned package, we 're cupshe customer service email to help has. To shop online, you agree to our buy something else and to keep it 3 sets... If any dissatisfied item, please contact us via livechat or email to request an.! Training of our customer service representative was friendly and helpful at service @ cupshe.zendesk.com Oops, there a. Find us on App Store enjoy exclusive discounts and user-friendly interface at Cupshe mobile App, shopping. To track your package with your Cupshe order in any way, team. Get you all your faves how do I submit a return, please visit the information... Shipping delay, the return address will be back for more information about return label increases according to the Chart!
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