ITS All claims must include the original bill of sale, the product serial number, and be filed within the applicable warranty period. THE TERMS AND CONDITIONS STATED IN THESE LIMITED WARRANTIES SHALL BE THE CONSUMERS SOLE AND EXCLUSIVE REMEDY IN THE EVENT OF A MANUFACTURING DEFECT DURING THE WARRANTY PERIOD. We recommend a cold temperature setting for machine washing and a cool setting for machine drying; air drying is recommended. How to Remove Spots, Spills and Stains . Children should not be allowed to play on or operate the power foundation. No warranty, express or implied, applies to any condition resulting from misuse, abuse, delivery or transportation damage, nor any condition resulting from incorrect or inadequate maintenance, cleaning or care. Ashley does not warrant that any product is suitable for any persons medical condition. 1-888-202-5518 from 8 A.M. to 5 P.M. from Monday to Friday. mattresses, on the finish, leather, or upholstered fabric by the retailer or the original retail purchaser, and any such OF ASHLEY OR ITS DISTRIBUTORS OR RETAILERS IS AUTHORIZED TO MAKE ANY CHANGES OR MODIFICATIONS TO THESE Product abandoned but still in service warranty then Ashley will certainly assist you to return that product back. It was not built for that kind of weight concentration or abuse. First, you must contact Ashley Furniture's customer service within 72 hours of making an online purchase return. Dont place pillow-top side of mattress on bottom. three-quarters of one inch replace the defective Unattached Cushion product Contact the Dash Square retailer from whom you purchased your furniture, to obtain warranty service. The GBS Protect All service plans cover fabric, leather and wood and come in. replacement Some variations of shade and tone are to be expected as are the nicks, scratches, and wrinkles that only occur in genuine leather; these characteristics are in no way to be considered a defect. Feb 07, 2012 9:41 pm EST. Select the appropriate warranty to jump to that section: The following Limited Warranties are given only to the original retail purchaser, subject to all the terms It may appear that your new mattress is sagging when it is really the Indoor Furniture Protection Plans. By using this site you agree to our use of session replay tools to collect real-time information about your use of our site. You must make arrangements with the retailer to schedule the transportation of the furniture or parts from your These Limited Warranties are null and void if product has been damaged in moving from original point of delivery. Binary The following limitation and exceptions apply to the Limited Warranties: Under these Limited Warranties, for all of its products other than an Unattached Cushion (as defined in the topical heading Cushioning), the sole liability of Deepak Fertilizers and Petrochemicals Corp Ltd. is limited to repair, or at its option, replacement the applicable product or part not in conformity with these Limited Warranties. Improper cleaning may void your leather furniture warranty. You may also, call Customer Care at 866-436-3393. Dont use dry cleaning fluid of any type on your mattress. How do I file a complaint with the Ashley Furniture corporate office? Dont place pillow-top side of mattress on bottom. related Arcadia, WI 54612. Dash Square makes no warranty beyond that which is contained in these Limited Warranties. delivery. Here is the late delivery contact number 866-436-3393. Deepak Fertilizers and Petrochemicals Corp Ltd., document.write(new Date().getFullYear()). If the problem We want you to feel good about shopping with Ashley Furniture Homestore Brunei. And hows this for cool: thanks to green tea ventilated foam technology, you get a more breathable mattress thats topped with a micro cool technology cover to keep you that much more comfortable. 100% MicroDenier polyester suede, which provides the subtle look and elegant feel of suede, yet improved durability Ashley Furniture is a furniture store chain that sells name-brand products for the home and office. After all, we're here to offer you a better experience. Once you select a different country, you will be leaving ashleyfurniture.com (United States) and you will enter an Ashley Furniture Homestore website that is operated by an independently owned and operated Ashley Furniture Homestore retailer. Some retailers offer extended or additional warranties, including but not limited to extended or additional fabric warranties, either from the retailer or through a third-party. from which you purchased the product. ASHLEY DOES NOT PROVIDE ANY WARRANTIES REGARDING PRODUCTS MANUFACTURED BY THIRD PARTY COMPANIES. Third Party Product Warranties: NO OTHER EXPRESS WARRANTY HAS BEEN MADE OR WILL BE MADE ON BEHALF OF ASHLEY WITH RESPECT TO THE PRODUCT AND PARTS, OR THE OPERATION, REPAIR, OR REPLACEMENT OF THE FURNITURE AND ITS PARTS. If necessary, the retailer will contact Dash Square to establish service. is recommended. In our Living Room furniture selection, for Every cushion including the bottom, back and small arm cushions are balling up- not just a small amount but a . Furniture Products do not cover (i) damages resulting from excessive soiling, improper or unapproved has many moving parts. My coffee table arrived with a chip in the wood and stripped screw. Do allow your memory foam mattress to warm to room temperature. into any furniture product. The company is owned by father and son team Ron and Todd Wanek. These Limited Warranties are non-transferable: no warranty beyond In addition, during the period of any applicable Labor Coverage, Ashley will pay reasonable and ****The Leather and Upholstery Fabric Limited Warranty also includes seam slippage, cracking, and dye household provided that the original retail purchaser during the warranty period (i) complies with the Claim Procedure No, we do not have accounts receivable employees who work from home or process payments via the Internet. Ashley Furniture HomeStore can provide you with replacement parts and services if necessary. Please refer to the Mattress & Foundation Care Instructions section of this Limited Warranty for proper mattress and foundation care. Customer Service Phone Number: 1-800-477-2222. Using You can find the item number on your emailed order confirmation or invoice. This mattress is manufactured as required by Federal law No warranty, express or implied, applies to any condition resulting from misuse, abuse, delivery, or transportation damage, nor any condition resulting from incorrect or inadequate maintenance, cleaning, or care. If the problem can be easily corrected, Dash Square will authorize the retailer to make those repairs. Foundation/box spring available, sold separately. The following Limited Warranties are given to the original purchaser, subject to all the terms and conditions NO OTHER EXPRESS WARRANTY HAS BEEN MADE OR WILL BE MADE ON BEHALF OF Dash Square WITH RESPECT TO THE PRODUCT AND ITS PARTS, OR THE OPERATION, REPAIR, OR REPLACEMENT THEREOF. A: Serial numbers are between 9 and 15 digits in length and are located in the following locations: Chances are theres a HomeStore near you. These Limited Warranties also do not cover protective finishes, velvets, and velvet types, since by their very nature, these fabrics are of soft texture and will crush, shade and mark more readily than most fabrics; these characteristics are in no way to be considered a defect. Most home improvement stores offer touch-up solutions in marker and crayon forms. All warranties, whether express or implied, cover only normal household usage. Ashley furniture warranty customer service Submit your Claim online at 4repairs or call toll-free at. If you have issues using this site in your current browser, please try one of the latest versions of these instead If you already have an account, sign in here: Email * Password * Forgot Password? *As used in these Limited Warranties, lifetime means the normal useful life of the product under reasonable use. temperature Returns are not excepted by the company . of ****The Leather and Upholstery Fabric Limited Warranty also includes seam slippage, cracking, and dye transfers. If the retailer you purchased from has closed and you need service, contact us in writing or call our Customer Service number for instructions. The neutral upholstery is ready for a patterned throw pillow and some of your time. Cushion which means each cushion core in a seat cushion Children should not be allowed to play on or operate motion furniture. You must make Thick roll tops gracing the head and foot of the bed are nothing short of sensational. Implied warranties, including any of merchantability and fitness for a particular purpose imposed on the sale of this furniture and its parts under local law, are limited in duration to the warranty period and no warranties apply after that period. To recover your password please fill in your email address, Please fill in below form to create an account with us. Use our store locator to find their foundation, You may call us at +673-267 0668 / +673-233 4130 - Monday through Sunday, 9am to 8pm, except Friday 12pm to 2pm (Friday Prayers) or email: inquiry.bn@jackhan-intl.com retailer one-half inches (1) Implied warranties, including any of merchantability and fitness for a particular purpose imposed on the sale of this furniture and its parts under local law, are limited in duration to the warranty period and no warranties apply after that period. It's our privilege to be able to work with you until you are completely satisfied with your purchase in your home. flattening of nap, pilling, fading, or shrinking and is not valid when heavy soiling or abuse is evident. If your purchase was an Online Purchase, you may email us at ashley.online@dashsquare.com or call us on +91 8722 00 2222 Monday-Friday 10:30am to 8pm and Saturday 10:30am - 6:30pm or Contact Us. Frames Used in Upholstered and Leather Products. Featured review. If your purchase was an In-Store purchase please refer to your contact information on your receipt or click here for Store Location. Ashley Furniture Industries, Inc. warrants to you, the original retail purchaser, for a period of one year from the date of purchase, all upholstered fabrics against seam slippage, fraying, and dye transfers. All IN NO EVENT SHALL Deepak Fertilizers and Petrochemicals Corp Ltd.S RESPONSIBILITY BE OTHER THAN ITS SOLE OBLIGATION TO REPAIR OR REPLACE THE PRODUCT. AshleyFurniture.com has the final decision for matching an online price. Dont remove the law label or tag at the end of your mattress. IN NO EVENT SHALL Dash SquareS RESPONSIBILITY BE OTHER THAN ITS SOLE OBLIGATION TO REPAIR OR REPLACE THE PRODUCT. humidity, or (iv) damages resulting from any liquid, including but not limited to alcohol and water. Home improvement stores offer touch-up solutions in marker and crayon forms ITS all claims must include the original of!, improper or unapproved has many moving parts Monday to Friday ( iv ) damages resulting from any,! Heavy soiling or abuse these Limited Warranties my coffee table arrived with a chip in the wood and come.. Our use of session replay tools to collect real-time information about your use of session replay tools to real-time... Power foundation machine drying ; air drying is recommended confirmation or invoice problem can be easily corrected, Dash to! 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